The Better Image® was established as a partnership in January 1991 by Nora Kennedy and Peter Mustardo and incorporated in the State of New Jersey as ProPhoto International Inc. dba The Better Image (TBI) in January 1998. The Better Image® is a domestically and internationally registered service mark.

Peter Mustardo graduated from Columbia University's Advanced Certificate Program in Preservation Administration. He was the Assistant Conservator at the International Museum of Photography at George Eastman House from 1978 to 1982, Head of the Preservation Section at the New York City Municipal Archives from 1985 to 1990, and the Regional Preservation Coordinator for the National Archives in Washington, D.C. At various times he has worked at the Biblioteca Nacional in Rio de Janeiro, the Instituto Nacional de Astrofisica, Optica y Electronica in Puebla, Mexico, and the Centro di Ricerca e Archiviazione della Fotografia (C.R.A.F.) in Spilembergo Italy. He established his private practice in New York City in 1982 prior to co-founding The Better Image®

Nora Kennedy graduated from the University of Delaware's Winterthur Conservation Program in 1986 with a Masters degree in Photograph Conservation. She has worked at the Center for Conservation of Art and Historic Artifacts, Philadelphia; the Museum of Modern Art in New York; the National Gallery of Art and the Library of Congress in Washington, D.C. and the Centro de Conservação Fotográfico, Rio de Janeiro. She currently is the Sherman Fairchild Conservator of Photographs at the Metropolitan Museum of Art and an adjunct professor at the Conservation Center, Institute of Fine Arts, New York University. Nora is very active both nationally and internationally, teaching and conducting various workshops relating to photograph conservation. She established a private practice of photograph conservation in New York City in 1988 prior to co-founding The Better Image®

Alison Rossiter studied photography at the Rochester Institute of Technology and the Banff Centre School of Fine Arts in Alberta, Canada. She has taught fine art photography courses at Drexel University in Philadelphia, The Nova Scotia College of Art and Design in Halifax, and the University of Ottawa in Ontario.

For two years Alison worked as a volunteer in the Sherman Fairchild Photograph Conservation Laboratory at the Metropolitan Museum of Art under the supervision of Nora Kennedy. She has participated in photograph conservation and preservation workshops at the Image Permanence Institute at RIT in Rochester, New York and the Andrew W. Mellon funded Workshop in Preservation at the Library of Congress in Washington DC.

Alison has an extensive exhibition record as a photographer, and her work may be found in several major collections including The Philadelphia Museum of Art, The National Gallery of Canada, The Minneapolis Museum of Art and The J. Paul Getty Museum. She brings thirty-six years of practical experience with photographic materials and processes to The Better Image®

Michelle Kloehn graduated from the Milton Avery Graduate School of the Arts at Bard College in 2004 with a Master of Fine Arts degree in Photography. Prior to joining The Better Image® she was an intern in the photograph conservation department at the Metropolitan Museum of Art and has worked at the conservation studio of Jose Orraca. She has been a visiting artist in residence at the McDowell Art Colony in New Hampshire and has attended the Andrew W. Mellon Funded Workshop in Preservation at the Library of Congress.

Richard Stenman joined the staff at The Better Image® after graduating from the University of Delaware/Winterthur Program in 2006 with a Masters degree in Photograph Conservation. Prior to graduation he performed internships at the Chicago Albumen Works in Housatonic, Massachusetts, the Center for Conservation of Art and Historic Artifacts in Philadelphia, and The Metropolitan Museum of Art in New York City.

Amanda Maloney joined the staff of The Better Image® after receiving Masters degrees from the Winterthur/University of Delaware Program in Art Conservation, and the program for Photographic Preservation and Collections Management at Ryerson University/George Eastman House. She has completed conservation internships at The Gatineau Preservation Center for the Library and Archives of Canada (Gatineau), The Sherman Fairchild Photograph Conservation Laboratory at the Metropolitan Museum of Art (New York City), and at the Fotorestauratie Atelier of Clara von Waldthausen (Amsterdam).